Refund Policy

If you are not a 100% satisfied with your purchase, you can return all materials for a full refund within 15 days of purchase. The planning binder, including all accompanying materials, must be returned in their original condition.   Please call us to initiate the return process.  All access to paid member areas of the web site will be terminated upon your notification.   All materials contained on this web site are proprietary and may not be used after cancellation.

The refund amount will be reduced on a pro-rated basis for any used on-call time.    Please note that it may take 4-5 business days for your return item to reach Moments by Wayne Gurnick.  Once received and inspected (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card within 2 business days.  Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.